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Main menu Digital Media Cloud Contact Center Conferencing & Collaboration Hosted Voice & Networks Webinars & Enterprise Streaming Resources & Insights Intrado Digital Media Integrated tools, technology and intelligence to help you target the right audiences, reach across multiple channels and monitor the impact of your messages. Read more about Digital Media GlobeNewswire Distribution Webcasting & Streaming Monitoring Webhosting Targeting Cloud Contact Center Improve customer interactions with highly scalable cloud contact center solutions - West Cloud Contact, Cloud Contact Pro and Cloud Contact CE - designed for the way you do business. Read more about Cloud Contact <br />Center Agent Scripting Contact Flow Intelligent Call Routing Management & Monitoring Security & Compliance Conferencing & Collaboration Conferencing & Collaboration solutions by West Unified Communications Services enhance enterprise audio, video & web interactions for greater productivity at lower cost. 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Which product are you using? * Main menu Digital Media Cloud Contact Center Conferencing & Collaboration Hosted Voice & Networks Webinars & Enterprise Streaming Resources & Insights English - US English - UK English - Singapore Français - FR Deutsch - DE 日本語 Français_CA Português Español Hide Request a Quote Connect with Sales Open a Support Case You are here Home › West Cloud Contact Pro West Cloud Contact Pro Turbo charge your customer operations - inbound or outbound, sales or customer care, voice or multichannel - with our innovative cloud contact center solution. Contact Sales Call Us (855) 544-0455 Support Resources Close Modal Ready to learn more? Complete this form to hear from one of our experts. Current Customer? Current Customer? 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I understand that I can remove myself at any time using the opt out link provided in every email. Your data will be processed in accordance with West's Privacy Statement. A Fully Featured Out-of-the-box Cloud Call Center System Imagine the power of call center agents proactively reaching out to your customers while managing and exceeding inbound service levels. Imagine those agents distributed around the office, the country or the world, yet working together with a common purpose. With West Cloud Contact Pro, a fully blended inbound, outbound and multichannel contact center, this could be your reality in as little as 7-10 working days. Cloud Contact Pro is a revolutionary contact center platform designed to boost productivity, increase connection rates and build customer relationships. You have ability to design diverse call flows for customer acquisition, service, retention and collections, and combine that with insightful reporting and forecasting capabilities so you can deliver great service at a lower cost point. Inbound Contact ...